Terms and Conditions for Nest Nurture Noah & Co. Online Store
Welcome to the Nest Nurture Noah & Co. online store. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. General Terms.
- By placing an order through our website, you warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
- All products are subject to availability and can be withdrawn at any time.
- Prices and specifications are subject to change without notice unless you’ve made a purchase before the price adjustments.
2. Orders
- To place an order, add products to your cart and follow the checkout process.
- Order confirmation will be sent via email after your order is placed.
- We reserve the right to refuse or cancel any order for any reason.
3. Payment
- Payments must be made via the secure payment methods provided on our website.
- We accept major credit and debit cards, as well as other specified payment options at checkout.
- All transactions are encrypted for your security.
4. Shipping and Delivery
- Shipping costs are calculated at checkout and depend on the destination and delivery method.
- Estimated delivery times are provided; however, we are not responsible for delays due to shipping carriers.
- Title and risk of loss for all products pass to you upon delivery.
5. Returns and Refunds
- If you are not satisfied with your purchase, products may be returned within 30 days of receipt for a refund or exchange.
- Products must be returned in original packaging and condition.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
6. Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of Nest Nurture Noah & Co. and protected by intellectual property laws.
- Unauthorized use or reproduction of any part of the site is prohibited.
7. Privacy
- We are committed to protecting your privacy. Our Privacy Policy details how we collect, use, and protect your information.
- By using our site, you consent to the collection and use of your information as described in our Privacy Policy.
8. Limitation of Liability
- Nest Nurture Noah & Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
9. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on the website.
- Continued use of the site following any changes signifies acceptance of those changes.
10. Governing Law
- These Terms and Conditions are governed by the laws of NSW. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that area.
Thank you for shopping with Nest Nurture Noah & Co. If you have any questions or concerns, please contact us at:
Refund Policy for Nest Nurture Noah & Co.
At Nest Nurture Noah & Co., we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase due to a damaged or incorrect item, we offer a straightforward 30-day refund policy as outlined below.
Eligibility for Refunds:
- Refunds are only processed for items that are received in a damaged condition or if you have received an incorrect item.
- To initiate a refund, you must contact us within 30 days of receiving your order.
Steps for Processing a Refund:
1. Contact Us: Please reach out to our customer service team at noah@nestnurturenoahco.com within 30 days of delivery, providing your order number and a description of the issue.
2. Provide Evidence: Attach clear photographic evidence of the damaged or incorrect item, including the condition of the packaging upon delivery if relevant.
3. Refund Approval: Once we review your request and verify the issue, you will be notified of the approval or rejection of your refund.
4. Return Instructions: If applicable, you may be required to return the item(s) to us. We will provide you with instructions and a prepaid shipping label if the return is necessary.
5. Processing the Refund: Approved refunds will be processed within 7-10 business days of approval. Refunds will be issued to the original payment method.
Important Notes:
- Refund requests without sufficient evidence or outside the 30-day window may not be honored.
- We cannot process refunds for items due to dissatisfaction with design, size, or fit, unless the item is damaged or incorrect.
- Shipping fees are non-refundable except in cases where we have made an error.
Contact Us:
For assistance or more information about our refund policy, please contact our customer service team.
Thank you for choosing Nest Nurture Noah & Co. We appreciate your understanding and cooperation in ensuring a smooth refund process.
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